Website policy
Privacy Policy
This policy explains how IndoVigor collects, uses and stores personal data when you visit indovigor.com or send a message through the contact form. It applies to this website only. The operator is IndoVigor, Jl. Asia Afrika No. 8, Braga, Sumurbandung, Bandung, 40111, Indonesia.
It covers the pages where we present natural supplements for men, vitamins and minerals for men, and energy and endurance supplements, as well as the guidance articles that support everyday healthy lifestyle choices. Reading this page tells you what we keep, why we keep it, how long we keep it, and how to ask us to change or remove it.
What we hold
Data we collect
We keep this list short on purpose. If a piece of information is not needed to answer you or to keep the website running, we do not collect it.
Contact form entries
When you submit the contact form, we receive the information you enter, typically your name, email address or phone number, and the content of your message.
Technical logs
Our hosting infrastructure also records standard technical data such as IP address, browser type and pages requested, which is used for site security and basic traffic measurement.
Conversation record
Messages you send and our replies are stored together so that the same conversation can be picked up later without you repeating the details, for example when a question concerns availability of natural capsules for strength and vitality or men's vitamin supplements.
What we do not ask for
We never ask you to send card numbers, bank credentials or copies of identity documents through the website form. If you want to discuss a delivery, a courier reference and an address are enough.
Why we keep it
How we use your data
Contact details are used to answer your enquiry, confirm product availability and delivery, and follow up on the same conversation. Technical data is used to keep the site running, detect abuse, and understand which pages visitors find useful — a list of supplements for men reads differently from an article on sleep and hydration, and the numbers tell us where to put our writing time.
We do not use your data for automated decision-making, profiling, or advertising retargeting based on health interests. Every reply you receive is written by a person on our team in Bandung.
Legal basis and consent
We process personal data to respond to your request and to operate the website. Where consent is required, you provide it by submitting the form voluntarily.
You may withdraw consent at any time by contacting us, though this does not affect processing carried out before withdrawal.
Sharing with third parties
We do not sell personal data. Data may be shared with service providers who help operate the site or deliver orders, such as hosting and courier companies, and only to the extent needed for that purpose.
We may disclose information if required by applicable Indonesian law or a valid legal request.
Retention
Contact messages and related correspondence are kept for as long as needed to handle the enquiry and for a reasonable period afterwards for record-keeping. Technical logs are kept for a shorter period.
When data is no longer needed, it is deleted or anonymized.
Control over your file
Your rights
You can request access to the personal data we hold about you, ask for corrections, or request deletion, subject to legal retention obligations. To make a request, write to [email protected] or call +62 22 4232 5621. We may ask you to verify your identity before acting on a request.
Please tell us which email address or phone number you used when you first wrote to us. That single detail usually makes the whole request much faster to resolve.
What a request can cover
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Access
A copy of the personal details we hold, such as your name, the contact address you used and the history of our replies.
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Correction
If a delivery address, phone number or spelling is wrong in our records, we will update it so future messages reach the right place.
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Deletion
A request to erase your enquiry and our replies. Records we must keep for accounting or legal reasons are the only ones we cannot remove.
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Questions
Ask why a specific piece of data is held, where it came from, or who inside IndoVigor can see it. We answer these in plain language.
Kept with care
Security
We take reasonable technical and organizational measures to protect the data we hold, including restricting access to authorized personnel. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Please avoid sending sensitive information, such as card or bank credentials, through the website form. Enquiries about availability, order status or a page describing healthy lifestyle products only need a name and one way to reach you.
Reaching us
Contact for privacy requests
For any question about this policy or your personal data, contact IndoVigor by email, telephone, or post. We answer within office hours and keep the same thread so you never have to repeat yourself.
Contact IndoVigorPost
IndoVigor, Jl. Asia Afrika No. 8, Braga, Sumurbandung, Bandung, 40111, Indonesia
Details and age
Children, changes and the small print
This website is intended for adults. We do not knowingly collect personal data from children. If you believe a child has submitted information, contact us and we will delete it.
We may update this policy to reflect changes in our practices or the law. The revised version will be published on this page with a new effective date. Continued use of the site after an update means you accept the revised policy.
Related reading on this site
This site presents natural supplements for men as dietary products for everyday use. They are not medicines and are not intended to replace advice from a qualified professional. If you take other products or follow a care plan, speak with a qualified professional before adding anything new.
Effective 22 September 2026
Privacy questions answered by a person, not a form letter
Write to [email protected], call +62 22 4232 5621, or post to Jl. Asia Afrika No. 8, Braga, Sumurbandung, Bandung, 40111, Indonesia. Requests about access, correction or deletion are handled in the order they arrive during office hours, Monday to Friday.